Refund & Cancellation Policy

At TheCraftyHeaven, customer satisfaction is our top priority.

1. Digital Products:

Since our products are digital in nature, we do not offer refunds once the product is purchased and delivered.

2. Physical Products (if any):

You may request a refund within 7 days if the item is damaged or incorrect. Proof via image/video must be provided.

3. Cancellation:

Orders can only be cancelled before dispatch. After shipment, cancellation is not possible.

4. Contact:

To request a refund or cancellation, email us at support@thecraftyheaven.com with your order number.

Note: We reserve the right to refuse refunds if the reason is invalid or not covered under our policy.